Concept demo built from published NYSDOL guides. Not affiliated with NYSDOL or ESD.
WWorkforceNYConcept demo
Staff DetailOSOS opens here at login

Signed in as Nadine Ashby. OSOS shows each worker only their own caseload; a customer can sit in several workers' lists at once and none of them can see the others.

OfficeStaffList NameModifiedStatewideSharedType
No saved lists. A list appears here after being saved from a customer's Add'l Info tab — which is also the only place it can be deleted.
Modify ListReassign ListSearchDelete List

That Delete List button should not be used. The guide documenting this screen says lists must be deleted from the Customer module, Customer Detail, Add'l Info tab — not from here. The button is on the screen anyway.