Caseload

Who needs something done for them, and by when. Every obligation here is one NYSDOL's guides put a date on — and OSOS surfaces none of them without opening each record, one at a time.

Initial Assessments

2 of 46

customers whose first staff-assisted service has occurred

Employability Profiles

6 of 37

staff-assisted Adult/DW customers with an Initial Assessment

Service closure

3 of 38

customers with a service marked Completed

Work due

Each person appears once, under their earliest dated obligation. Click a band to filter. This replaced a five-stage funnel derived from the ESD grant record, which read “Intake” for 86% of a realistic caseload.

Needs attention

Every gap that would fail a report. Click one to see just those participants — in OSOS none of this is visible without opening each record.

NarrowDeduplicate (6)50 of 50

Caseload — 50 of 50

no filters applied · 9 columns · as of 2026-08-25 · concept demo, synthetic data

OSOS ID	Seeker Name	Date of Birth	Status	Job Seeker	Office	Staff Assigned	Registered	Due work
NY016930754	Baptiste, Andre	1993-04-08	Active	Active	Brooklyn Workforce1 Center	Lorna Marchetti	2026-01-12	Next contact123d overdue
NY016926090	Diallo, Fatima	2000-01-28	Active	Active	Bronx Career Center	Roland Whitcomb	2026-01-12	Next contact123d overdue
NY016905671	Jackson, Devon	2001-11-08	Active	Active	Brooklyn Workforce1 Center	Curtis Pelletier	2026-01-12	Next contact123d overdue
NY016914890	Nowak, Tyler	2003-02-25	Active	Active	Albany Career Central	Nadine Ashby	2026-01-12	Next contact123d overdue
NY016922901	Thompson, Keisha	1990-10-05	Active	Active	Manhattan Workforce1 Center	Lorna Marchetti	2026-01-12	Next contact123d overdue
NY016954066	Lombardo, Vincent	1963-05-06	Active	Active	Oswego Career Center	Curtis Pelletier	2026-01-12	Next contact24d overdue
NY016950077	Vasquez, Ingrid	1969-06-25	Active	Active	Warren Career Center	TCC, Update	2026-01-12	Next contact20d overdue
NY016947733	Calloway, Meredith	1995-10-23	Active	Active	Saratoga Career Center	Lorna Marchetti	2026-01-12	Next contact17d overdue
NY016945877	Villanueva, Hector	1990-05-11	Active	Active	Chemung Career Center	TCC, Update	2026-01-12	Employability Profile17d overdue
NY016940188	Halvorson, John	1972-06-08	Active	Active	Chautauqua Career Center	TCC, Update	2026-01-12	Next contact16d overdue
NY016935120	Ruiz, Angela	1991-03-05	Active	Active	Rensselaer Career Center	TCC, Update	2025-06-18	Employability Profile14d overdue
NY016943011	Boyle, Terrence	1968-04-02	Active	Active	Clinton Career Center	TCC, Update	2026-01-12	Next contact11d overdue
NY016951688	Achebe, Desmond	1984-07-08	Active	Active	Nassau Career Center	TCC, Update	2026-01-12	Employability Profile10d overdue
NY016936441	Farouk, Nadia	1994-02-11	Active	Active	Broome Career Center	Lorna Marchetti	2026-01-12	Next contact7d overdue
NY016954739	Ntanda, Priscilla	1989-03-29	Active	Active	Oneida Career Center	TCC, Update	2026-01-12	Employability Profile6d overdue
NY016941702	Castellano, Brianna	1998-12-04	Active	Active	Orange Career Center	Denise Halloran	2026-01-12	Next contact3d overdue
NY016948291	Marchenko, Oleg	1974-03-18	Active	Active	Ulster Career Center	TCC, Update	2026-01-12	Employability Profile3d overdue
NY016943866	Pierce, Yolanda	1977-01-15	Active	Active	Dutchess Career Center	Curtis Pelletier	2026-01-12	Initial Assessment
NY016947055	Whitfield, Clarence	1959-08-07	Active	Active	Niagara Career Center	TCC, Update	2026-01-12	Next contactin 1d
NY016951002	Restrepo, Alma	1997-11-04	Active	Active	Steuben Career Center	Lorna Marchetti	2026-01-12	Next contactin 2d
NY016944520	Nwachukwu, Emeka	2004-07-19	Active	Active	Yonkers Career Center	TCC, Update	2026-01-12	Next contactin 7d
NY016935998	Ruiz, Angela	1991-03-05	Active	Active	Albany Career Central	TCC, Update	2026-07-30	Next contactin 21d
NY016953401	Osei, Farida	2002-09-13	Active	Active	Schenectady Career Central	TCC, Update	2026-01-12	Next contactin 56d
NY016942377	Castellano, Devin	1998-12-04	Active	Active	Orange Career Center	TCC, Update	2026-01-12	Next contactin 71d
NY016919744	Baptiste, Jasmine	1997-04-08	Active	Inactive	Brooklyn Workforce1 Center	Nadine Ashby	2026-01-12	No dated obligation
NY016948960	Beauchamp, Simone	2000-02-29	Active	Active	Rockland Career Center	TCC, Update	2026-01-12	No dated obligation
NY016946408	Bhatt, Sunita	1986-11-30	Active	Active	Yonkers Career Center	Nadine Ashby	2026-01-12	No dated obligation
NY016952770	Boyd, Curtis	1980-01-21	Active	Inactive	Niagara Career Center	Roland Whitcomb	2026-01-12	No dated obligation
NY016818944	Chen, Marcus	1998-03-14	Active	Inactive	Buffalo Career Center	Roland Whitcomb	2026-01-12	No dated obligation
NY016949514	Coleman, Rashad	1993-12-16	Active	Inactive	Montgomery Career Center	Nadine Ashby	2026-01-12	No dated obligation
NY016916371	Delgado, Rosa	1992-06-17	Active	Inactive	Yonkers Career Center	Denise Halloran	2026-01-12	No dated obligation
NY016924477	Fitzgerald, Robert	1975-03-11	Active	Inactive	Staten Island Career Center	Denise Halloran	2026-01-12	No dated obligation
NY016929188	Goldberg, Hannah	2002-05-03	Active	Active	Brooklyn Workforce1 Center	TCC, Update	2026-01-12	No dated obligation
NY016937077	Haddad, Nadia	1986-05-23	Active	Inactive	Broome Career Center	Denise Halloran	2026-01-12	No dated obligation
NY016939630	Halvorsen, Jon	1972-06-08	Active	Inactive	Chautauqua Career Center	Curtis Pelletier	2026-01-12	No dated obligation
NY016927615	Herrera, Luis	1996-07-15	Active	Active	Nassau Career Center	Nadine Ashby	2026-01-12	No dated obligation
NY016945193	Kavanagh, Bridget	1981-09-26	Active	Inactive	Jefferson Career Center	Denise Halloran	2026-01-12	No dated obligation
NY016918012	Kowalczyk, Sam	1985-12-01	Active	Active	Syracuse Career Central	TCC, Update	2026-01-12	No dated obligation
NY016921355	Lin, Wei	1994-08-21	Active	Active	Queens Workforce1 Center	Curtis Pelletier	2026-01-12	No dated obligation
NY016938904	Meade, Katheryn	1983-11-27	Active	Active	Tompkins Career Center	TCC, Update	2026-01-12	No dated obligation
NY016938215	Meade, Kathryn	1983-11-27	Active	Active	Tompkins Career Center	Roland Whitcomb	2026-01-12	No dated obligation
NY016913208	Mohammed, Aisha	1999-09-12	Active	Active	Rochester Career Center	Roland Whitcomb	2026-01-12	No dated obligation
NY016911500	O'Brien, James	1979-05-30	Active	Inactive	Syracuse Career Central	Denise Halloran	2026-01-12	No dated obligation
NY016932310	Okafor, Grace	1989-11-22	Active	Inactive	Rochester Career Center	Denise Halloran	2026-01-12	No dated obligation
NY016901234	Raman, Priya	1995-07-02	Active	Active	Queens Workforce1 Center	Nadine Ashby	2026-01-12	No dated obligation
NY016910022	Santos, Maria	1988-01-19	Active	Active	Bronx Career Center	TCC, Update	2026-01-12	No dated obligation
NY016920104	Smith, Bob	1985-04-19	Active	Active	Albany Career Central	TCC, Update	2024-03-11	No dated obligation
NY016927733	Smith, Robert	1985-04-19	Active	Inactive	Buffalo Career Center	Lorna Marchetti	2026-02-04	No dated obligation
NY016933888	Volkov, Dmitri	1983-02-14	Active	Inactive	Brooklyn Workforce1 Center	Roland Whitcomb	2026-01-12	No dated obligation
NY016822976	Williams, Ruby	2006-12-23	Active	Inactive	Schenectady Career Central	Denise Halloran	2026-01-12	No dated obligation

What OSOS makes you use instead

OSOS answers the two questions above — find a person, find a group — with one window split across three tabs and nine sub-links: Quick Search, General Info, Education, Job Criteria, Text Search, Geographic, Activities, Programs and List Search. Each is a form you fill in and submit blind; there is no count until the results come back.

Quick Search offers four ways to identify one person — SSN, Customer ID, Username, Email — and refuses more than one at a time: “more than one of: Customer SSN, Customer ID, Username or Email is not allowed”. The box above accepts whichever you have, because a system can tell an email from an SSN. It also always de-duplicates: OSOS lets you search a partial SSN and silently turns duplicate detection off when you do, which is one way the same person ends up in the system twice.

The results grid is configured per staff member from a 95-checkbox picker in nine groups — 130 distinct column labels once the legacy captures are counted — saved as personal defaults. That is why two guides show different columns for the same search, and why two caseworkers looking at one cohort can see different data. Here the same picker drives the grid above, but the selection belongs to the view rather than to the viewer: it is written into this page’s address, so a view is shared by sending its link, and nothing is saved as one person’s private default.

The picker keeps all 130 labels because the label list is the evidence. Only 88 of them have data behind them in this demo — the record model comes from the guides, and the guides do not show what a column like Norm. Salary or Pgm CMSA prints. Add one of the other 42 and the picker marks it no data before you do; the cells then say not modelled in this demo rather than sitting blank, because a blank in a caseload grid reads as “this person has no value for that”.

One thing OSOS names and never delivers: a Saved Searches tab has sat in the Customer Detail row for fourteen years across both interface generations, never once opened in any guide, with the neighbouring Save Search button greyed out in every capture.