Jasmine Baptiste

Three things OSOS does here. There is no delete: a file can only be removed by a supervisor emailing the OSOS Help Desk, so a mis-filed document stays on the record until someone writes in. The same document type is spelled two ways on one page — the dropdown offers “RESEA - UI Eligibility Questionnaire” and the grid and selected value both read “RESEA - Eligibility Questionnaire”, so what you pick is not quite what gets stored. And the eleven selectable types omit five categories NYSDOL's own policy page permits — Military Service Questionnaire, Youth Intake and Eligibility Determination, WIOA SYEP documentation among them — while the same guide forbids uploading anything not on the list. Staff are told to keep those as hard copy.